The global gold market is witnessing an ironic twist: as gold prices soar, the profitability of jewelry retailers appears to decline significantly. This counterintuitive phenomenon has raised eyebrows, particularly concerning prominent jewelers in Hong Kong, such as Chow Tai Fook and Luk Fook. An in-depth analysis indicates that high gold prices, rather than boosting sales, have led to substantial revenue and profit declines for these giants as they grapple with market complexities and consumer sentiment.
As of September 30, 2024, Chow Tai Fook reported a staggering revenue drop of over 20%, with profits plummeting nearly 45%. Luk Fook was not far behind, experiencing a net profit decrease exceeding 55%. On the other hand, Cheung Po Tsai, another major player, recorded a continued loss of HKD 43.79 million after five years of financial decline. These figures suggest that the golden age for these retailers has turned into a challenging endurance test.
The underlying reason for this decline lies in the paradoxical behavior of consumers in response to fluctuating gold prices. While it is widely understood that heightened prices should drive interest in purchasing, the reality is that many potential buyers are adopting a wait-and-see approach when prices rise sharply. This was evident during the rapid price increases witnessed throughout 2024, which created a state of hesitation among consumers who are traditionally inclined to "buy high" rather than "buy low." As a result, the once thriving gold market, which flourished in 2023, experienced a dramatic slowdown heading into 2024.
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Brands based in Hong Kong have always leaned towards stability, using gold as a hedge against cyclical fluctuations. However, when prices rise too rapidly, the risk of substantial hedging losses becomes significant, leading these companies to suffer from the compounded distress of underperforming sales and misaligned operational strategies. Indeed, they seem to find themselves caught in a paradoxical cycle of fearing both stagnation and excessive growth in gold prices.
The recent financial disclosures from Chow Tai Fook and Luk Fook served as a wake-up call for the entire sector. Within a six-month span ending September 30, 2024, Chow Tai Fook's revenue plummeted to HKD 39.408 billion, while profit sunk to a mere HKD 2.564 billion—levels reminiscent of 2020, and disheartening when compared to figures from 2021 to 2023. Similarly, Luk Fook reported a significant drop in revenue to HKD 5.449 billion, further compounding the anxiety surrounding the market.
In contrast to these two companies, Cheung Po Tsai has struggled far worse, continuing to spiral downward with losses that have only widened, signaling a bleak outlook for the brand. For instance, their financial results for the first half of 2024 revealed a 35.81% decline in revenue to HKD 864 million, coupled with increased losses compared to the previous year.
The broader trend within Hong Kong's major jewelry companies reveals a distressing narrative: dwindling sales, decreasing revenue, and a persistent sense of urgency to close underperforming stores. Chow Tai Fook has reported a net decrease of 239 stores in mainland China, while Luk Fook closed 186. These closures reflect a strategy to combat faltering performance amid a contracting consumer base.
Moreover, the struggle to manage inventory and operational efficiency has exacerbated this crisis. For example, in the April to September 2024 period, same-store sales for Chow Tai Fook dropped by 25.4% in mainland China and 30.3% in Hong Kong and Macau, while Luk Fook experienced a staggering 34.3% decline overall. Such results indicate a pervasive downturn driven by economic uncertainty and shifting consumer psychology.
An acute liquidity crisis looms over many of these retailers. The current scenario is defined by falling sales, shrinking profits, and escalating gold procurement costs, which inevitably inflate inventory levels. If gold prices were to continue climbing, the pressure on sales would intensify. Conversely, if there’s a downturn in gold prices, these companies may face overwhelming inventory devaluation from already strained financial positions, raising alarms about their ability to weather potential market instabilities.
Take Cheung Po Tsai, for instance. As of September 30, 2024, the company’s outstanding interest-bearing loans, including those backed by gold, amounted to HKD 1 billion, resulting in financial costs that recently soared to HKD 38.68 million. With total cash reserves at HKD 399 million and inventory totals reaching HKD 1.21 billion, the outlook appears especially grim should there be further operational losses matched with falling gold prices. This scenario is not isolated; other jewelers are similarly plagued by the dual threat of poor sales and rising debt burdens.

The reality of the situation is exacerbated by the recent acquisition of the distressed brand Kim Tsun by Luk Fook due to its desperate financial state. This trend indicates a potential escalation of mergers and acquisitions within the industry as companies scramble to adapt to the shifting landscape of the gold market. Industry watchers speculate who might be the next target of acquisition in this high-stakes environment.
Interestingly, the challenges faced by these prominent jewelry brands are not mirrored by some local competitors, who have either maintained stability or even observed substantial growth. For example, while several Hong Kong brands struggle, a local brand, Lau Po Gold, has recently thrived, even achieving qualifications for an initial public offering in Hong Kong. The stark contrast in performance raises questions about strategic differences and market adaptability between international and locally established brands.
Hong Kong's jewelry brands, historically reliable pillars in the Chinese gold consumption market, have always sought to hedge operational risks through gold commodity interests. However, the recent volatility has brought new challenges that test their traditional strategies. Chow Tai Fook has reported a 66.7% hedge of its gold by weight, utilizing futures contracts to buffer against adverse price fluctuations. Yet, past periods of gold price drops, like the one recently experienced, showcased the vulnerability of these hedging strategies, as drastic upward movements can lead to significant losses with no real consumer benefits.
As gold prices surged, a collective longing for increased gold values emerged, alongside a deeper concern about what happens when those prices peak. The industry is now neck-deep in an inflection point—grappling with rising operational challenges amidst a backdrop of soaring gold valuations, leaving many to ponder this duality: the fear of prices not increasing versus the dread of rapid price escalation. In navigating these waters, the gold jewelry sector is faced with a precarious balancing act of maintaining consumer confidence while managing intense market pressures and uncertainties regarding the future of gold valuations.